VoIP is an important component of the 5S® platform, offering state of the art connectivity with complete customization. You control whether to keep it basic or configure it with additional complexity to match your specific call routing needs. 5S® VoI
This article describes the app available for desk phones that operate on the OpticWise cloud VoIP platform (powered by Xobee). The App allows calls to be routed to both mobile and desk phones simultaneously, and works on both cell service and WiFi. S
To set up the voicemail, please follow these steps, either from the physical phone itself, or on the mobile app. Press MESSAGE button (envelope icon) on the phone (usually on the lower right of the phone face for desk phones and for cordless/DECT dev
The following instructions show you how to change the password for your VoIP portal account, or for your Voicemail PIN (personal identification number). Step 1: Navigate to the VoIP portal at https://opticwise.5060sip.com. We suggest bookmarking thi
Follow these steps to change the numerical PIN that's used to access your voicemail directly from your desk phone. Note: This PIN is not required to check your voicemail on the mobile app. Step 1: Login to the VoIP portal at https://opticwise.5060si
MAKING A CALL. ▪You can make a call by pressing the Speaker/Line key or picking up the handset. ▪Dial number directly; Dial the number directly, press SEND button or Send soft key to call out. ▪Re-dial: Press RD button to enter the Dialed Calls inter
To automatically forward incoming calls to an internal extension or external number: